FAQS

What Clients ask

What You Should Know

What is a mortgage broker?

A mortgage broker is a licensed professional who acts as an intermediary between borrowers and lenders. They help individuals and businesses find and secure the best mortgage products based on their financial situation, preferences, and goals.

Why use a broker?

We’re experts in finding you tailor-made solutions based on current and future circumstances and are 100% focused on helping you. Having access to multiple lenders gives us the ability to match your needs with the appropriate solution.

How do mortgage brokers help me save money?

Mortgage brokers can help you save money by comparing a wide range of mortgage products, potentially securing lower rates, and finding the best terms that fit your financial situation. Brokers also help navigate the complexities of the mortgage process, ensuring you’re aware of all costs involved.

What documents do I need to provide to a mortgage broker?

Typical documents you’ll need to provide includ

  • Proof of identity (e.g., passport, driver’s license)
  • Proof of income (e.g., pay slips, tax returns)
  • Bank statements
  • Details of your existing debts (e.g., credit card balances, personal loans)
  • Employment details

When should I refinance?

Whenever you have a change in circumstances, are planning for the future, feel the market has changed, or want to have your facilities reviewed, now is the time to review your lending. We provide no-obligation reviews of your current position, options available and can help you weigh up solutions for you today.

Who do we work with?

We help customers through the lending maze, matching loans to your needs. Working with a variety of lenders maximises our ability provide solutions for your finance needs.

Do I need a mortgage broker if I already have a lender in mind?

While you may not need a mortgage broker if you’re set on a specific lender, a broker can still help you compare different mortgage options, potentially securing a better rate, terms, or a lender that suits your financial situation more effectively.

What is the difference between a mortgage broker and a bank loan officer?

While you may not need a mortgage broker if you’re set on a specific lender, a broker can still help you compare different mortgage options, potentially securing a better rate, terms, or a lender that suits your financial situation more effectively.

What if I’ve had problems lending before?

We understand that there’s lots of things in life that can affect your financial position, and how your finance applications are assessed. We’ll help you consider your options, find the right financers and also consider how to be ready for future requirements.

Can a mortgage broker help me if I have bad credit?

Yes, mortgage brokers can assist clients with poor credit by connecting them with lenders who specialize in high-risk borrowers. They can help identify loans with more lenient credit requirements or suggest strategies to improve your credit before applying for a mortgage.

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